Rhea Binders Return and Refund Policy

Welcome to Rhea Binders! We want to ensure that your experience with us is as smooth as possible. If you need to return a product, please follow the guidelines below:

Returns Process:
  • All return requests must be initiated by emailing us at [email protected].
  • Kindly include your order number, the reason for return, and any relevant details in your email.
  • We will respond to your request within 1-2 business days and provide you with further instructions.
Return Shipping:

Customers are responsible for the return shipping costs unless otherwise agreed upon by Rhea Binders.

Conditions for Returns:
  • Items must be in their original packaging and in unused condition to be eligible for a return.
  • Returns must be requested within 30 days of the delivery date.
Refund Process:

Once we receive your returned item and verify its condition, we will process your refund within 3-5 business days.

Non-Refundable Items:

Please note that certain items, such as customized products or final sale items, are not eligible for returns.

Shipping Costs:

Shipping costs are non-refundable unless the return is due to an error on our part.

International Returns:

For international returns, please contact us at [email protected] to discuss the return process.

If you have any questions or need further assistance regarding returns and refunds, feel free to reach out to us via email. We are here to help!